What Google review management actually involves
Managing Google reviews means watching for new ones, replying to each in a way that sounds like your business, and handling complaints with care. For a busy owner the replying is the part that gets skipped.
Customers read your reviews and the replies under them. A profile where every review gets a specific answer looks attended to; a pile of unanswered reviews suggests the opposite.
Software versus a done-for-you service
Review management platforms are often priced for larger teams and need someone to log in, read, and approve. ReviewLooma is a service: we set it up and run it, so there is nothing to learn or check daily.
How ReviewLooma works
You fill in a short form about your tone, services and anything replies must never say, then add ReviewLooma as a manager on your Google Business Profile.
We write and test your reply voice against your real reviews. Once you are live, 4 and 5 star reviews are answered automatically, and low ratings or anything that reads like a complaint are emailed to you instead of answered in public.
It costs $29.99 CAD per location per month, month to month, with no contract.
Frequently asked questions
How much does ReviewLooma cost?
$29.99 CAD per location per month. It is month to month and you can cancel any time.
Do I need to give ReviewLooma my Google password?
No. You add ReviewLooma as a manager on your Google Business Profile and can remove access at any time.
Does ReviewLooma reply to negative reviews?
No. Low-star reviews and anything that sounds like a complaint are emailed to you so you can respond personally.
Every Google review answered, in your voice.
Month to month. Cancel any time. Prices in CAD.
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